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Open your privacy choices with windaddy

Speed Baccarat, Olympus Reels, Football Strike and a UPI-ready wallet sit behind one account, so our Privacy Policy explains what data we collect when you open it, verify…

Account dataCookie choicesUPI contextPaytm recordsPhonePe references
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windaddy Open your privacy choices with windaddy
CONTACT ROUTES

Browse privacy contact paths before you join

Privacy requests work faster when you reach us through the right path and include enough detail to identify your account safely.

Email privacy desk Use email for privacy requests that need documents or a clear written trail.
Live chat handoff Start in chat when you need to confirm where to send a privacy request.
Security escalation Contact us quickly if you think your login, email or mobile number has been…
DATA HANDLING

Switch on safer account habits

Our privacy work is tied to everyday account operations, not kept as a separate promise on a page.

Account details

We use your name, mobile number, email and login data to create your account, confirm access and answer privacy requests. Extra details are asked only when a check needs them.

Payment references

UPI, Paytm and PhonePe records are used to connect payments with your wallet and resolve mismatches. We store transaction references, status messages and timestamps rather than full banking credentials.

Cookie controls

Cookies help keep you signed in, remember basic preferences and detect unusual device patterns. You can adjust browser settings, though some account features may need essential cookies to function.

Access safety

Login checks, device signals and session records help us spot unusual account activity. If a privacy request could expose sensitive records, we verify identity before sending or changing data.

Retention periods

We keep records for as long as needed for account service, dispute handling, legal duties and security checks. When data is no longer needed, we remove it or reduce it where practical.

Change requests

You can ask us to correct account details, check stored records or explain a data use. We respond after verifying the request and may retain records that law or dispute handling requires.

Explore your privacy questions answered

These answers explain how the Privacy Policy applies when you open an account, use payment methods, manage cookies or contact us about your data. They are written for everyday account use in India, but your exact rights and access may depend on local law and the records connected with your account.

We collect details you provide, such as mobile number, email and profile fields, plus device and session data created during login. This helps create your account, protect access and respond to privacy requests.

Payment-related data helps us match UPI, Paytm and PhonePe activity with your wallet, check failed transactions and answer account queries. We use transaction references and status details, not full bank credentials.

The policy covers cookies used for sign-in, security checks, preference memory and basic site measurement. You can manage cookies in your browser, but essential cookies may be needed for account access.

Yes, you can ask us to correct account details that are incomplete or no longer accurate. We may verify your identity first so changes are not made by another person using your details.

We keep account, payment and security records only for service needs, dispute handling, legal duties and safety checks. When a record is no longer needed, we remove it or reduce identifying detail.

Limited data may be handled by service providers that support hosting, payment matching, security checks or customer care. They receive only what is needed for the task and must handle it securely.

Your access, eligibility and some privacy responses may depend on local law and are available where local law permits. If a location-specific rule applies, it may affect how we process your request.

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